SBI Website hacked, no data loss

SBI website, www.sbi.co.in was hacked on Dec 25th – though the site has been restored, the transaction features are not yet enabled and will take another few weeks to conduct transactions at the site.

What’s interesting to note is that SBI wants to avoid the word ‘hacking’ and is calling the disruption ‘technical problem‘ – again, a case of not informing users whether their data is safe or not.

The bank has three million Net banking users. If you are one, did you receive any mailer from SBI informing the issue (i.e. technical snag?)

Do you feel comfortable hearing about the hacking from third party sources (and not the bank itself?)?

 
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  • comment(s) on SBI Website hacked, no data loss

    42 Responses to SBI Website hacked, no data loss

    1. neha says:

      sarkari bank hain ya sarkari chor …?

    2. This certainly gives sleepless nights…
      SBI’s internet banking features and safety is considered to be the best, even by other bankers.
      I know of a really large private bank which discussed the BKMs (Best Known Methods) from SBI when they wanted to start i-banking in India.

      I bank with SBI…did not get any email from the bank though! :( (

    3. Rizwan says:

      I am telling you, this is a conspiracy by other banks to bring SBI down as they have been amongst the very few banks who have not been hit that hard by the economic slow down. Its these bankers who want to bring it down…. :)

      Jus kidding, someone found out a loophole and tried to exploit it and SBI shut down the system to prevent misuse.

      Please keep us posted if you find any more news on this

    4. today, I did a transaction at onlinesbi.com and it went smoothly. also, didn’t get any email from them regarding any technical issues..

    5. Amit Bagree says:

      Ohh no surprises. I was at SBI sometime back to reset my password. I was shocked when I saw someone walk in with their (online) password written on a piece of paper to reset their (profile) password and he gave it to the SBI lady who after using it, just threw the paper in the dustbin instead of shredding it.
      This apart few other things really annoyed me-
      1. Why do you have to physically go to a branch office to reset your online banking password? This is the first bank I have ever heard to implement something like this.
      2. Why would you have to pay Rs 200 to reset your online password? After all even if they are primitive with their online system, it still takes just a few clicks to reset a password, right?
      3. Another one of those – “God knows why” you would design a site which requires a user to remember two passwords, there are better ways of doing two factor authentication if they really care about security.
      I can keep on going but over a period of time I have sort of lost faith in getting any customer service from public sector cos. Not to say that private sector cos’s are any better. Just a matter of choosing the bad amongst the worsts.

      • Ashish says:

        Please tell me the branh name and city which is chaging to reset password. I got reset the passord free of cost.

        • Amit Bagree says:

          Ashish this is the main SBI branch in Nagpur right next to the railway station also known as Kingsway Branch. Now there are two passwords: the login password & the profile password. If you remember your profile password then you can retrieve your login password free of cost. However, if you don’t remember your profile password you pay Rs. 200 to reset it as per the SBI staff. Are we both talking of the same password?

        • Rakesh says:

          In Gurunanak Branch,Vijayawada,AP they chareged Rs:100/- to reset my password.
          This is Ridiculous.

          • Amit says:

            Same here. The Central Branch in Nagpur charges Rs100 for a password change. Shameless ….. I found out something new today – The change email functionality on the “My Profile” page doesn’t work either. I guess I have to go to the branch to change that too? which begs the question why have net banking at the first place …

      • BINAY says:

        1. You have to visit your branch for resetting of password just because of security of your online account otherwise any hacking expert can hack your account if he knows your some personal informations.
        2.your userid and password is provided free of cost for the first time only, from the next time you have to pay some nominal fee, it is mainly to avoid unnecessary password resetting requests, to inculcate financial discipline among its customers and to make customers remember their passwords.
        3. Not only two password policy is in existence but also other ways of authentication is available in onlinesbi for added security features.Thats why onlinesbi is more secure than others.

    6. Anoop says:

      1. The initial userid/password was provided by a letter from the bank. After two months of obtaining the account details i tried to login for the first time and am getting “Invalid userid and password” .I tried the correct id a few times with the same result.

      2. I tried to log a complaint by providing my detail and message.The online complaint form page it wouldn’t accept the branch name even though I was selecting the branch name from a drop-down box.

      • Ashish says:

        You may contact to branch, they will sort out your problem or directly write a complaint to “inb.customer@sbi.co.in”, this mail is already provided in your kit.

    7. Ashish says:

      Is there any other problem related to SBI internet banking?

    8. Pingback: SBI Website Hacked « TechChase

    9. Pankaj says:

      Even is such forum, kindly do not share your email ids….it may be used by someone to do phishing for you…be an alert citizen

    10. S Venugopal says:

      I have received a new Password for internet banking. Now the problem is that I could not login with my new password eventhough my User ID is correct.

      • BINAY says:

        Please contact the branch either personally or telephonically stating your account no., user id and internet banking envelope (given for password) number. Please note after resetting of login password your user id remains the old one and password got changed to new one provided in envelop. The user id printed in envelope mean nothing to you.

    11. Rakesh says:

      How to get Profile password, at the time of internet banking activation they given me only account UserName and Password. Know I require profile password. Could you please suggest me how to get that.

    12. ashish says:

      at first login u will have to create new username, password & profile password.

    13. Bimaya says:

      For the first time I logged in to SBI netbanking. Successfully I could change the login id and password but the problem is in profile password.I tried a lot but it couldn’t.*already I have fallowed all instruction .So anyone will guide me from their experience.

    14. Pankaj says:

      I am not able to login and do not know what is profile password.

    15. its not working……. fake….

      I want to real hack sbi and get much more money. I love money

    16. Mriganka Nath says:

      Activation Problem

      Sir,

      I got my internet banking kit from my branch on 9th Feb 2010.
      But till now I am not able to login. It says “Invalid username and password”.
      Plz activate my online banking account as soon as possible.
      The State Bank should improve their service before promising anything.

      My account details:

      Acc no: – 10282037080
      Branch-South Guwahati
      Dist-Kamrup (Assam)
      Internet banking user ID – 14065375
      Kit No. 6421912607
      Packet No. 64219
      Circle Code: 12
      Serial No. 60

      Thanking You

      Mriganka Nath
      Cell-09706422629
      Guwahati-781007
      Assam

    17. Lake_m says:

      Sir,
      how to reset account password with using profile password, username & secret anser pls say immediatly my account bal is 15 lack

    18. kay kay says:

      trying is the way to success. try to hack and be a rich man.