Tag Archives: Product Management

Training Your Users To Ignore You – The Blind Eye Syndrome

In my last article on half baked features I mentioned about the ‘live chat support’ on websites that are mostly ‘offline’. As a result, users have started ignoring the chat link on portals and that feature has gained a blind … Read More »

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Remember Rediff ?

Remember Rediff ?

Rediff almost represented the Indian internet to us at one point, and it isn’t a good feeling to see it lose out each space it operates in. Yes, its still a popular site in the Indian context, and manages enough eyeballs, and there’s the odd update, feature that shows a spartk. But overall, the lack of efforts at beating the market curve, or spotting online trends early, and its traffic and revenue graphs betray a trend which is a little alarming and very, very heartbreaking. Read More »

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Honesty or Smart Messaging? You Tell us

Honesty or Smart Messaging? You Tell us

Being ethical is important, but how about being smart and yet honest?

Recently, I saw the following notice on a startup website, on their payment/pricing page stating that they are unable to process payments and hence using the system is free for 21 days. Read More »

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Facebook – A company that didn’t listen to users and still achieved growth!

Facebook turned 6 yesterday and the company claims to have reached 400 million users – with 200 million added just in the last one year.
Facebook is one classic company which asks it’s userbase on privacy policy to new features, yet makes the perfect balance between customer feedback and what’s right for the business Read More »

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Creating Differentiation in Crowded Market – Few Examples

Creating Differentiation in Crowded Market – Few Examples

Creating differentiation in an overly crowded market is difficult. Infact, if you ask any VC, they will never put money in a startup which is attempting to build business in a market where there are too many big players.

But then, it’s all about understanding the customer pain and offering something which is refreshing and adds value. Here are a few examples of products I switched to in the recent times. Read More »

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Can Product Usability be an afterthought?

Can Product Usability be an afterthought?

My observation is that most organizations do not pay attention to the product usability while building their products. The myriad reasons, cited by misinformed product managers, product developers or management executives for not being able to address product usability during … Read More »

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Best of Pluggd.in in 2009 – Product Management/Strategy

Here are the top 10 articles (based on traffic and comments) published in 2009 under the category Product Management. Read More »

 

Product Promise & Product Pillars – What you need to know

Product Promise & Product Pillars – What you need to know

Why Product Managers/entrepreneurs must understand product pillars to build great products that live up the product promise? Read More »

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Product Strategy Workshop with TiE Bangalore

We conducted our first workshop early this month and the response was simply amazing. Now we are conducting a shorter version of the workshop along with TiE Bangalore and here are the details Date/Time: Thursday, 05 Nov 2009, 06:00 PM … Read More »