Tag Archives: IBM

16 Jan

IBM Launches Voice Analytics Service on SAAS Model [Sentimental Analysis]

By sinha No comments

IBM Research has launched VOCE, Voice of the Customer Analytics that will enable firms to mine customer voice data (audio recordings, call transcripts, emails, survey results and demographic data) to deliver a single, integrated view of customer sentiment to improve … Read More »

 ,
16 Mar

IBM’s HSTP – Hyperspeech Transfer Protocol for the Talking Web

By sinha 1 Comment
IBM’s HSTP - Hyperspeech Transfer Protocol for the Talking Web

IBM India has fructified it’s Talking Web protocol (read IBM’s ‘High Five’ List of Innovations (that can change the world)) by developing HSTP, i.e. Hyperspeech Transfer Protocol. HSTP enables users to create voice sites as well as conduct transactions – … Read More »

 , ,