Tag Archives: I am the end user syndrome

Training Your Users To Ignore You – The Blind Eye Syndrome

In my last article on half baked features I mentioned about the ‘live chat support’ on websites that are mostly ‘offline’. As a result, users have started ignoring the chat link on portals and that feature has gained a blind … Read More »

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“I am the End User” – A Syndrome that Kills Products

“I am the End User” - A Syndrome that Kills Products

It’s not just about startups, but also big businesses who live (and eventually die)  ‘I am the End User’ syndrome. Very often, I have come across situations where startups/product owners would say ‘We don’t need to explain this feature to … Read More »

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