Product Management is all about attention to detail and if you are an entrepreneur building that one big product, which can change the world, think of small features (sometimes, they are too small to be called features – they are mere utilities) that immensely enhances the user experience.
One of the main reasons why users prefer one product over the other is trust – and you don’t gain trust by putting up your uptime numbers. You gain trust by helping your users in their decision, by helping them to not commit mistakes when they are using the product. You gain immense trust when your product exactly understands the user intent and is a ‘F**king Cool” experience
Here are few examples from Google which reinforces the belief that ‘small is big’.
