Comments on: Rocket Singh and Customer Experience – Few Lessons for Entrepreneurs http://www.pluggd.in/rocket-singh-and-customer-experience-few-lessons-for-entrepreneurs-297/ We Heart Startups! Fri, 10 Feb 2012 14:53:02 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Lalit Shandilya http://www.pluggd.in/rocket-singh-and-customer-experience-few-lessons-for-entrepreneurs-297/comment-page-1/#comment-116248 Lalit Shandilya Fri, 18 Dec 2009 05:13:42 +0000 http://www.pluggd.in/?p=6202#comment-116248 Customer Relation, Customer Support and every other Customer * are business burdens they have to showcase to complete the picture of being a company. Even the latest Social Media trend is going to be the next platform for companies to market and sale NOT for customer experience. I appreciate www.cleartrip.com to post their customer complaints in public and take full responsibility of customer experience. I dare all the Indian companies to go public with your customer support, let the public see what problems people are facing with your services. Customer Relation, Customer Support and every other Customer * are business burdens they have to showcase to complete the picture of being a company.

Even the latest Social Media trend is going to be the next platform for companies to market and sale NOT for customer experience.

I appreciate http://www.cleartrip.com to post their customer complaints in public and take full responsibility of customer experience.

I dare all the Indian companies to go public with your customer support, let the public see what problems people are facing with your services.

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