Jaxtr India Numbers shutdown (illegal usage)
Jaxtr launched it’s VoIP service in India, around 7 months back and the service has now been shutdown due to illegal usage.
This is what Jaxtr mail reads as:
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We have been informed that the Indian Department of Telecommunication has temporarily disabled all our local jaxtr numbers in India. Any call placed using one of these disabled numbers will not be connected. We are working very hard to reactivate these numbers so we can continue offering you our excellent services.
While we continue to work with the Indian government and our partners to resolve this issue, our Click-to-Call services will remain uninterrupted and available for your use.
Be aware that our Click-to-Call service will continue to work while we solve this problem. To use our Click-to-Call service, please visithttp://www.jaxtr.com/user/home.jsp and click the “Click to Call” button.
We apologize for any inconveniences and will let you know as soon as the issue has been resolved. Should you have further questions, please contact our Customer Support department at: support@jaxtr.com.
- The jaxtr team
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Strange that Indian govt. took 7 months to figure out that Jaxtr’s India number isn’t legal?
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Yeah i received this email as well… its very sad…i am a consistent user of jaxtr calling . I always use jaxtr to connect to my friends in the US =/ i hope they get it fixed damn soon.
Please resolve this issue as fast as possible JAXTR. i m facing so much problem after stopping this service in INDIA.
Jaxtr was the only cheap way for me to get in touch with people abroad….what do they mean by illegal usage? I do not understand…when TRAI is doing so much to make communication accessible cheaply to the masses…..this should be given a green signal. Please guys at the top, we need to talk with our near ones outside. If you can not make the international calls cheap then do not take away the alternative options from us.
They are thieves for sure.. I had a jaxtr premium account ($50 per month) which promised good minutes. My account was always zero-ed at the end of the month (even if I didn’t talk) and $50 was actually being deducted twice a month from my account! The quality sucks. I was charged even after disabling my plan. They don’t even have a customer support number to call (only email) and they have stopped responding to my emails about reimbursement.