By sinha on 20, October, 2008 | Channel: Indian Startups

Phonon – CTI and IVR based Solutions for Businesses

Phonon is Baroda based startup that provides interactive computer telephony integration (CTI), interactive voice response (IVR) solutions and mobile applications to it’s customers.

Advised by Ramaraju (ex-Sify and now with Sequoia), Phonon offers Click-to-call, IVR, automated dialer, credit card payment (IVR based) services and is also launching audio conferencing product for Indian companies.

Phonon also offers web based apis and the IVRS solution is equipped with speech recognition/text-to-speech capability that integrates with existing call center switch and workflow.

 

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    • comment(s) on Phonon – CTI and IVR based Solutions for Businesses

    2 Responses to Phonon – CTI and IVR based Solutions for Businesses

    1. Raj says:
      October 27, 2008 at 5:05 PM

      Very very small subset of companies such as 800pbx.com, ringcentral but far from it. The new trend is speech driven.

      Reply

    2. Pingback: October Recap: Articles on Startups/Entrepreneurship/India Business..and more |Technology and Business Startups in India