In continuation with our theme on Free software for startups, here is presenting a list of CRM software that are of use to small businesses.
- VTiger
An open source software, VTiger is available in Windows as well as Linux platform. The features are deep enough to fit the needs of any Small Businesses – VTiger also has a marketplace for free and commercial addons.

- Zoho
Zoho CRM offers a comprehensive suite of product – right from apps to docs. The free version applies to only 3 users, but the company has recently launched an aggressive campaign (Zwitch) to pitch it’s cost effectiveness against Salesforce.
- Salesforce.com
Salesforce pretty much defined the SAAS CRM business, and while personal edition is free, enterprise edition is priced on a usage basis.
- FreeCRM
FreeCRM is a web based software solution for customer relationship management and sales force automation. Free CRM (free edition comes with banned ads) is good option for contact and lead tracking, sales and contact management, sales pipeline management and forecasting, customer service and business management.
The professional edition covers 128-bit SSL, advanced synchronization options, Vonage VoIP support, Unlimited Data storage etc.
Other limited free options include SugarCRM, Highrise, LeadSimplified, Talisma and BatchBook.
Which CRM software do you use?











Check out SugarCRM.
SugarCRM isn’t free – 30-days trial edition is free.
Ashish there is a community edition which is free and opensource.
-Tarun
Do you know that the vTiger is a fork of Sugar CRM only? It was very smart of them to take the source code while it was still all open and free… and keep it that way, unlike SugarCRM…
Zoho and vTiger also have the same parent company. Its so interesting
Do you have any comparisons of the features or limitations that are provided by these solutions?
Hi ..
What actually is CRM means?
CRM = customer relation managemnt…;)
We use Bizroof CRM (http://bizroof.com). It is LIMITED free, but good enough for us.
A lot of startups cos try CRM systems … find them too Bureaucratic and lacking in easy ways to collaborate … and switch back to XL or Google Docs … if u are one of those try Highrise.
highrisehq.com from 37signals.com … easy to use and intuitive … built on “Less is More” philosophy of 37signals … Not free but worth a spin in the 30 day trial.
We use Fat Free CRM
Take a look at MY IMS Free CRM.
It is Open Source (source can be found at Codeplex.com and free for 25 users.
I tried using Vtiger but found it bit difficult for users with limited technical knowledge. Sugar crm community edition is better and easier to understand from a laymans perspective.
And the community edition is FREE.