Bridging the Divide between Enterprise and Startups – Few Ideas

June 23, 2009
By sameer

[Guest article by Sameer Shishodia, cofounder of Zook/Ziva and now an independent consultant]

“What can we do to make our employees more entrepreneurial?”

That’s been asked often enough – a couple of times even to me personally -inside larger, less nimble organizations. Over the last couple of weeks, I’ve had a few discussions in various contexts that have highlighted this need.

Corporate Entrepreneurship : Fact

Large organizations need processes and systems that can be followed to replicate, predictably, certain outcomes. These need discipline, conformity and some sort of a hierarchy to get executed smoothly. This is true across functions of the organization – production, sales, HR, procurement, you-name-it. Product innovation and R&D is about the only one which has some leeway on this, but there’s a tonne of effort to put measurability and processes around that, as well.

Dynamic Needs of Corporates

Businesses and their needs are dynamic! You get into new products, manage new regulations, expand into new geographies. Old models do not always work in these situations. You might need to package differently, market differently, or price differently. You may not get the product, or positioning right at the first go. You want to be agile, nimble and ready to experiment with more than one approach around the core idea, while measuring constantly to figure out what works and what does not. And you want to keep your costs down, while you figure things out. Be frugal.

Who’s good at these fuzzy situations ? Entrepreneurs!

So obviously, there needs to be an element within large enterprises which is entrepreneurial in nature, from a risk taking and nimbless viewpoint, not bogged down by heavy processes and relatively comfortable with lack of resources and clarity. And within this space, folks need a free hand.
Once the core problem is solved, the corporate machinery can – nay – should – move in. Beyond the establishing of the models, processes are needed to ensure scale, consistency, reliability, profitability over a sustained period of time.
But when you gotta go-in-there-and-get-things-done, having a few “mavericks” (from the pov of established orgs) is a huge help.

Corporate Gig!

And the other side ?

Entrepreneurs often know certain aspects of the business well. Many are engineers who know the product real well, and haven’t a clue about other areas. There’s often a disconnect from the real user out there, or about pricing models, or undertaking market research and the like.

This is where a stint within a large consumer facing organization will help! The ITCs, HLLs and Tatas of the world have sales folks who’ve been amongst users across the country, and have insights like nobody’s got them.

A successful marketing head who’s sold gensets in a particular territory will provide important clues about consumer behaviour that will be pretty much impossible to find for a small startup. The pricing and distribution models for entry level mobile phones have a lot to teach entrepreneurs about aspirations, and managing them. And there’s no better teacher than been-there, done-that.

Is there a symbiotic relationship here ? At least a limited, short term one ? Perhaps an “internship” or “guest worker” like program, where both benefit from each other and work towards cross pollination of specific skills and attitudes. Who could take the lead on this and do the connects, walk the program through its paces ?

Thoughts, ideas welcome in comments

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[Reproduced from author's blog.]

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               About the author - Biker, entrepreneur, cyclist, explorer, traveler. Part of the echo-chamber, yet forever seeking to build connections to the real world outside.

3 Responses to “ Bridging the Divide between Enterprise and Startups – Few Ideas ”

  1. Kasi on June 23, 2009 at 3:05 pm

    Good idea. But are there EARS?

    Biggies should incubate start-ups and try out their ideas (lean and mean always wins). Easy to bend, mold, grow, and at worst destroy.

    Here is an article which predicts there won’t any biggies in the next
    round of economy (Economy 2.0 ??!! … some call it economy 3.0 :-) ).

    http://www.wired.com/culture/culturereviews/magazine/17-06/nep_essay

  2. Satish on June 28, 2009 at 9:49 am

    The idea is great.. IMHO.. it is very tricky to strike a win-win situation.. A couple of years back, I was supporting a medium size organization as a vendor. The chairman & the COO used to invite me for meetings and seek my inputs on where I can add value.. I was repeatedly told that Im not being looked at as vendor, but like one of their own. But when it comes to sharing some of their insights, things have been quite different. I wouldnt blame them.. After all, they would have spent years & years to gain the insight and it will be very difficult to give it away.

    So my contention is that a internship or a guest worker program may not work. The entrepreneur should be willing to work in a large organization as an employee if needs to gain something from it. On the other side, large organizations would do better by encouraging intra-preneurs.

  3. Rohit on July 4, 2009 at 8:33 am

    Well, the idea is good but what about the time spent for cross pollination? The time factor is important. and moreover how many mavericks you can breed and be comfortable that they will not be your direct competitors tomorow?

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